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Is SaaS Taxable in New York? A Complete Guide

Yes, SaaS is taxable in New York. This guide explains how state laws apply to cloud-based software, when you must collect sales tax, and how to stay compliant. 2025 SaaS Sales Tax Rates for New York Reach out to our team to start automating compliance for your business. Tax Rates Category Rate/Detai

Sam Suechting
Sam SuechtingHead of Product, Commenda
Fact Checked April 22, 2025|4 min read
New York

Yes, SaaS is taxable in New York. This guide explains how state laws apply to cloud-based software, when you must collect sales tax, and how to stay compliant.

2025 SaaS Sales Tax Rates for New York

Reach out to our team to start automating compliance for your business.

Tax Rates

CategoryRate/Details
Statewide Base Rate4.00%
Average Combined Rate8.53%
Local Tax Rates?Yes

Nexus Thresholds

Products Taxed

ProductTaxable?
SaaSYes
Digital GoodsLimited
Other Digital ProductsContact us

Is SaaS Taxable in New York?

Yes, Software as a Service (SaaS) is taxable in New York. The state classifies SaaS as tangible personal property, making it subject to sales tax. This taxation applies regardless of how the software is delivered, whether on a physical medium, downloaded, or accessed remotely. ​

Product/ServiceTaxable in New York?
SaaS (Remotely Accessed Software)Yes
Custom SoftwareNo
Electronically Delivered Software (Prewritten)Yes
Downloaded Software (Prewritten)Yes
Subscription-Based SoftwareYes
Digital Goods (E-books, Music, Movies, etc.)Limited

Sales Tax on Software in New York

New York’s taxation of software varies based on the type and delivery method:

How to Know if Your Product is Taxable in New York

To determine if your SaaS or digital product is taxable in New York, ask:

1. What type of product are you selling?

Product/ServiceTaxable in New York?
SaaS (Remotely Accessed Software)Yes
Custom SoftwareNo
Electronically Delivered Software (Prewritten)Yes
Downloaded Software (Prewritten)Yes
Subscription-Based SoftwareYes
Digital Goods (E-books, Music, Movies, etc.)Limited

It’s important to note that while prewritten software is taxable, custom software developed specifically for a client is generally exempt from sales tax. ​

How is your product delivered?

  • If it is remotely accessed (SaaS), it is taxable.
  • If downloaded software, it is taxable.
  • If it is custom-built software, it is not taxable.

Are there any exemptions?

  • Software built specifically for a single customer is not taxable.
  • Software purchased for resale may be exempt.
  • Nonprofits may qualify for sales tax exemptions if they meet state guidelines.

Nexus Thresholds: When Do You Need to Collect Sales Tax?

Establishing nexus in New York obligates businesses to collect and remit sales tax. Nexus can be established through:​

  • Economic Nexus: Surpassing $500,000 in sales or 100 transactions with New York customers in the current or previous calendar year.​
  • Physical Presence: Having an office, employee, warehouse, or other physical ties to the state.​

It’s imperative to monitor sales and business activities to determine nexus status. ​

Sales Tax Exemptions in New York

While SaaS and prewritten software are generally taxable in New York, certain scenarios may qualify for exemptions:​

  • Custom Software: Software specifically designed and developed for a particular customer is exempt from sales tax.​
  • Resale Certificates: Sales to purchasers who intend to resell the product may be exempt.​
  • Nonprofit Organizations: Qualifying nonprofits may be exempt from sales tax on certain purchases.​

Proper documentation is essential to substantiate any claimed exemptions. ​

How to Register for a New York Sales Tax Permit

If your business establishes nexus in New York, follow these steps to register:

  1. Apply for a Certificate of Authority: Complete the application through the New York State Department of Taxation and Finance.​
  2. Provide Required Information: Business details, ownership information, and anticipated sales data.​
  3. Obtain a Resale Certificate: If applicable, to purchase goods for resale without paying sales tax.​

    Timely registration ensures compliance and avoids potential penalties.

Filing and Remitting Sales Tax in New York

Once registered, businesses must file sales tax returns based on their assigned filing frequency:

Filing FrequencyDue Date
Monthly20th day of the following month
Quarterly20th day of the month following the quarter
AnnuallyMarch 20 of the following year

Common Challenges for SaaS Businesses in New York

SaaS companies may encounter challenges such as:

  • Determining Taxability: Especially in bundled transactions or when offering multiple product types.​
  • Monitoring Nexus: Keeping track of sales thresholds and physical presence to determine tax obligations.​
  • Staying Updated: Tax laws can change, requiring continuous attention to maintain compliance.​

Simplify New York SaaS Sales Tax Compliance with Commenda

Navigating New York’s sales tax landscape can be complex. Commenda offers solutions to streamline compliance:​

  • Automated Tax Calculations: Ensure accurate tax rates are applied to each transaction.​
  • Nexus Tracking: Monitor sales and activities to identify nexus obligations promptly.​
  • Effortless Filing: Automate the preparation and submission of sales tax returns.

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About the author

Sam Suechting

Sam Suechting

Head of Product, Commenda

Sam is a seasoned expert in sales tax, leading Commenda's effort to build the worlds most comprehensive database of global tax rules and business regulations. At Silverhaze Partners, he worked in early-stage venture capital, where he saw firsthand how tax complexity and regulatory friction hold back startups from scaling internationally. That experience now powers his work at Commenda-bringing clarity, precision, and real-world insight to one of the most frustrating parts of doing business globally.

Disclaimer: Commenda and its affiliates do not provide tax, accounting, or legal advice. This material has been prepared for informational purposes only, and is not intended to provide or be relied on for tax, accounting, or legal advice. You should consult your own tax, accounting, and legal advisors before engaging in any related activities or transactions.